A step by step guide to buying your new home
Whether you're a first time buyer, moving up the property ladder or looking for a complete change, our dedicated Sales Consultant's are here to assist you at every step of the way.
Whether you're a first time buyer, moving up the property ladder or looking for a complete change, our dedicated Sales Consultant's are here to assist you at every step of the way.
The first step on the pathway to moving into your dream home is to make an appointment with our friendly Sales Consultant's. They are on hand to help with finding the perfect home to suit your needs. Once you have chosen your new home, if you haven't already spoken to a Mortgage Specialist our Sales Consultant's can assist you with this.
Once the mortgage advisor has confirmed your affordability, (During this stage you will need to provide documents such as, passports, proof of deposit funds and payslips.) you will be invited to complete a reservation form for your chosen home and pay a £500 reservation fee. This reservation form will be used as the memorandum of sale for the property. You must check that all details added to the reservation form are correct before signing as this is used to instruct all parties.
You can now arrange an appointment with your chosen solicitor who will handle all the legal aspects of buying your new home. If you don't already have a solicitor in mind, our Sales Consultant's can put you in touch with a recommended solicitor.
Your new homes mortgage specialist will arrange an appointment to go through and submit your mortgage application. At this meeting you will be asked to pay a fee for a survey/valuation. A surveyor will then conduct a survey on your prospective home to ensure that the property meets the lender's criteria.
Searches are an essential part of the home buying process. These are carried out by your solicitor, they are used to ensure there are no issues you need to be aware of before taking ownership of your new home. Your solicitor will advise you the amount of fees you will need to add to your account to ensure the searches are carried out in a timely manner.
Exchanging contracts is the point at which both parties are legally committed to the sale and purchase of the property. This is your next step after you have received your mortgage offer, at this stage you will need to pay your deposit to your solicitor and sign your mortgage deeds and transfers.
Prior to taking full ownership of your new home you will be invited to take part in a home demonstration carried out by the Site Manager and Sales Consultant. This will give you the opportunity to raise any questions you may have about your new property.
Our team will serve your solicitors with a legal notice to complete. This then gives you 14 days to complete on the property. Once completion has taken place and funds have been received our Sales Consultant will arrange an appointment for you to collect the keys to your new home.
You are now the proud owner of a new Kellen Home. We hope you will enjoy many happy years and make some fabulous memories in your new home.
As you settle into your new home our Sales Consultant and Site Manager will carry out a sequence of visits. This will give you the opportunity to raise any questions you may have about your new property. After the settling in period you will be passed to our dedicated Customer Service Team, who will be on hand to give both advice and practical assistance with any concerns you may have.
At Kellen Homes we seek to provide high levels of service, tailored to individual needs and also look to provide the additional level of assistance that maybe required for vulnerable customers, in order to achieve a good outcome. However, it is not always easy to recognise these characteristics. Therefore, if you believe you meet the criteria for a vulnerable customer, please notify us as soon as possible of your particular needs and the reasonable steps or adjustments that may be required, such as nominating someone to support you. You are encouraged to do this when you first make contact with us.
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