You will be provided with clear information to enable you to make an informed decision about buying your chosen home.
All our marketing and advertising material will be clear and accurate.
Any choices and options that are available when purchasing your new home, you will be made aware of.
We will keep you informed throughout the whole reservation process with updates on the build of your new home and keep you informed should there be any delays.
Upon reservation of your Kellen Home, the terms and conditions of our sales contract will be fair and clear, with cancellation procedures explained.
Our sales team will be on hand to assist you throughout the buying process, answering any questions you may have In a timely manner.
Heath and safety advice will be provided to reduce the risk of danger when visiting the development during construction and when living in your new home.
Reliable information regarding our warranty provider’s cover and any other guarantees from which you may benefit will be outlined.
An estimated completion date will be provided, allowing you to plan your moving arrangements.
Information regarding aftercare will be provided and explained in detail.
